Ruijin Medical has professional R&D team and strict quality control standards to ensure the quality of our products as per international standards.Our R&D team consists of highly qualified engineers who persistently conduct research and learn.
Product Maintenance And Repair
Ruijin Medical provides reliable after-sales support for our customers. Our equipment supports strategic positioning services and maintenance centers.
Products and accessories should be regularly maintained to ensure good performance during use, stable and reliable, thereby reducing the risk of accidental failure and maintenance costs. We provide customers with comprehensive functional inspections, product cleaning, performance testing and replacement of worn parts.
Our professional team and technology for product development, production and maintenance are irreplaceable.
Sharp Into The Original Medical Components And Tools
Our service is only for the original medical components and tools developed by Ruijin. We have developed a standard product for R&D and medical product development and maintenance. You can enjoy one-year warranty service from the host to solve your worries.
Highly Skilled Technician
All service work is done by professional and experienced medical technicians. Ruijin Medical regularly conducts technical training on the maintenance team.
Return to the equipment for repair or warranty Please ensure the following aspects:
Disinfecting/ reversing the equipment in accordance with the operating instructions outlined in the processing instructions.
The returned device is accompanied by a document stating the serial number of the device (current invoice number, purchase date), a brief statement of the cause of the device’s return, and contact information (contact name, phone number, and email address).
because any warranty does not include damage in transit，please attach a purchase order number minimum repair/inspection fee to certificate tool is safe.
Lithium-Ion Batteries – Return And Transport
Please refer to the individual operating instructions for our handling of returned and transported lithium-ion batteries.
When returning a battery pack the following label must be attached to the external packaging Lithium-ion battery label.